FAQ

Frequently Asked Questions on Facilities Management & Building Maintenance.

FAQS

Got questions? We’ve got answers. We get questions all the time about our services. These are some of the most frequently asked questions by our Minneapolis / Saint Paul tenants.

About Pats Twin Cities Building Maintenance Company


  • What are your business hours?

    Depending on the job that's required our hours can vary from daytime, to after office hours. We can adjust our hours based on your needs.

  • How long have you been in business?

    Pat's Building Maintenance has been in business for over 25 years!

  • Where are you located out of?

    We operate out of Woodbury Minnesota.

  • Are you insured?

    Great question, unlike some smaller companies, We are fully insured.

  • How far do you travel for jobs?

    We service up to a 50 mile radius from Woodbury.


 Our Carpet and Floor Cleaning Process


  • What tools or methods do you use to clean carpets?

    We utilize portable hot water extraction techniques with a high-quality neutralizer. Our machines have moving brushes that agitate the carpet fibers to provide a cleaner finish. The neutralizer ensures all soap and residue are removed when the job is complete ensuring you are left with cleaner carpets.

  • What is a typical procedure for the carpets that you clean?

    We vacuum, and edge vacuum everything first, the we pre-treat all the spots or trouble areas, we then pre-spray all the carpets with special carpet shampoo, and then start the main extraction. If needed we also have a special nylon carpet brush for heavy traffic areas, this brush and technique helps to bring those areas back to life.

  • Do you move furniture?

    With the exception of large antiques, or oversized items (ex. Grand Piano) we use sliders to move furniture out of the way to clean the entire surface area.

  • Do you vacuum before you extract?

    Yes, we use commercial grade upright vacuums for all main traffic areas, and we also use a commercial grade edging vacuum for all the hard to reach areas.

  • How long does the carpet take to dry?

    With proper ventilation, in most cases withing 24 hours.

  • When should I get my carpets cleaned? Only when it's dirty?

    A good way of looking at your carpet cleaning is like going to the dentist. Most people go in once or twice a year. but if you only go to the denitist when your teeth hurt, you probably have a cavity. The same can be applied to carpet care. 


    If you wait until your carpets get really dirty, you’ll end up with stains that can't be removed, dirt and oils damaging carpet, and of course significant traffic areas. We recommend getting your carpets  cleaned every 6-12 months. 


    Regular carpet cleanings will prevent serious stains and non reversable traffic areas from forming. 

  • Do you only clean carpets?

    Actually carpet care is just one  of our specialties. We can do the following services as well for you. 

    • Floor Care 

    • Seasonal Cleaning 

    • Foreclosure Cleanup

    • Wood Flooring Care

    • Janitorial services

  • What types of wood floor finish do you offer?

    We offer a gloss finish that creates a wonderful shine and highlights the natural beauty and grain of your wood flooring.


Payment


  • How do you bill?

    We issue an invoice at the end of the job.

  • What type of payment methods do you accept?

    We accept Cash or Check.

  • Do you charge an environmental fee?

    We do not.

Contact Us or Carpet and Floor Care Today!

Not seeing the answer to your question? No worries, we’d love to hear from you. Fill out the form below and we'll get back to you as soon as we can on your questions!

Contact Us


Don't be a stranger!

patsbuild@gmail.com
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